Introduction

Welcome to CaptiFi — the guest WiFi marketing platform that turns every WiFi login into a customer relationship.

What is CaptiFi?

CaptiFi is a plug-and-play guest WiFi system that:

• Captures guest data — collect names, emails, and phone numbers at WiFi login
• Automates marketing — send welcome emails, review requests, and win-back offers automatically
• Provides analytics — see who visits, how often, and what drives them back
• Stays GDPR compliant — built-in consent management and audit trails

How It Works

graph LR
    A[Guest connects to WiFi] --> B[Branded splash page]
    B --> C[Guest enters details]
    C --> D[Guest goes online]
    D --> E[Automated follow-ups]

1. Guest connects to your venue's WiFi network
2. Branded splash page appears asking for the guest's details (name, email, and any custom questions you add)
3. Guest details captured in your CaptiFi dashboard
4. Automated emails trigger based on your rules (welcome, review request, birthday, etc.)

Getting Started

Choose your path:

I have...	Start here
A CaptiFi device (just arrived)	Device Setup Guide
Existing UniFi access points	UniFi Integration
Existing Aruba Instant On	Aruba Setup
Other hardware	BYOD Guide
No hardware yet	Quick Start

Need Help?

• Live Chat — available on captifi.io during business hours
• Email — hello@captifi.io
• Dashboard — my.captifi.io