Aruba Instant On Setup
Connect CaptiFi to your Aruba Instant On access points.
Prerequisites
- Aruba Instant On access point(s) configured and online
- Aruba Instant On mobile app or web portal access
- CaptiFi account at app.captifi.io
Step 1: Create a Guest Network
- Open the Aruba Instant On app or web portal
- Go to Networks
- Tap + Add Network
- Configure:
- Network Name: Your guest WiFi name
- Usage: Guest
- Security: Open
Step 2: Configure Captive Portal
- In the network settings, find Captive Portal / Guest Portal
- Enable External Captive Portal
- Enter the CaptiFi portal URL:
https://app.captifi.io/portal/aruba - Set the Redirect URL to:
https://app.captifi.io/portal/aruba/redirect - Save and apply
Step 3: Link in CaptiFi Dashboard
- Log in to app.captifi.io
- Go to Settings → Integrations
- Select Aruba Instant On
- Follow the on-screen pairing instructions
- Click Connect
Step 4: Test the Connection
- Connect to the guest WiFi with a test device
- Verify the CaptiFi splash page appears
- Complete a test login
- Confirm the login appears in your CaptiFi dashboard
TIP
After making changes in the Aruba portal, it may take 1-2 minutes for settings to propagate to all access points.
Supported Aruba Models
- Aruba Instant On AP11
- Aruba Instant On AP12
- Aruba Instant On AP15
- Aruba Instant On AP22
- Aruba Instant On AP25
Troubleshooting
| Issue | Solution |
|---|---|
| Splash page not appearing | Check external portal URL is correct |
| "Cannot reach portal" error | Ensure AP has internet access |
| Guests can't get online after login | Check redirect URL configuration |
| Settings not applying | Wait 2 minutes, then reboot AP |