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Integrations
Location: my.captifi.io → Integrations in the sidebar
The Integrations page is where you send your captured guest data wherever it works hardest - and where you switch on dashboard features like vouchers and Paid WiFi. Connect a provider once, then enable it per venue.
Dashboard Features
At the top of the page, three feature cards each carry a Show in sidebar toggle. Switch a feature on to add its pages to your sidebar; switch it off to hide them again (your settings and data are kept either way):
- WiFi Vouchers & POS - adds WiFi Vouchers and Voucher & POS Setup to your sidebar. → WiFi Vouchers
- Paid WiFi (Stripe) - adds Paid WiFi to your sidebar, where you connect Stripe and set your pricing plans. → Paid WiFi
- Reservations - adds Reservations to your sidebar, where you import OpenTable exports or add bookings manually and see who actually turned up. Off by default; included on Growth and Pro plans. → Reservation Check-in
Integration Cards
Each provider card shows a status pill - Connected (green) or Not connected - plus how many of your venues it's active on. The button reads Configure (not yet set up), Manage (already connected), Coming soon, or an upgrade prompt if the integration isn't on your plan.
Under that button, every card has a Setup guide button that opens the step-by-step walkthrough for that integration in a new tab, so you can follow the guide alongside the settings. It is there on locked and coming-soon cards too, so you can read what an integration does before you switch plans.
| Integration | What it does |
|---|---|
| Google Reviews | Asks happy WiFi guests to leave a Google review; routes low ratings to a private feedback form. → Full guide |
| Mailchimp | Syncs opted-in guests to your Mailchimp audience automatically. → Setup guide |
| Revinate | Exports guest data to Revinate for hospitality CRM. → Setup guide |
| Toast | Connects your Toast point-of-sale so you can see guest WiFi visits alongside till spend (adds a Toast Spend entry under Dashboard in your sidebar) |
| Square | Adds opted-in WiFi guests to your Square Customer Directory and matches Square spend back to guests (adds a Square Spend entry under Dashboard in your sidebar). → Setup guide |
| Klaviyo | Adds opted-in guests to Klaviyo as profiles, with optional list subscription. → Setup guide |
| Leat (formerly Piggy) | Loyalty platform sync for opted-in guests |
| Twilio | Sends a welcome SMS to WiFi guests automatically, opt-in only with 24-hour de-duplication. → SMS guide |
| Airship | CRM/engagement platform sync |
| Zapier | Connects CaptiFi to 7,000+ apps with automated workflows |
| Slack | Real-time guest and campaign notifications in your Slack workspace |
| HubSpot | Syncs guest data to HubSpot CRM |
Configuring an Integration
- Click Configure (or Manage) on the card
- The configuration opens with a row per venue - each venue connects independently
- Enter the provider's credentials for that venue (API keys are stored write-only: once saved, only a preview is shown)
- Click Test connection to verify, then Save
- Use the Enabled/Disabled toggle per venue to pause without losing the setup, or Disconnect to remove the credentials entirely
Coming Soon
Cards marked Coming soon are in development - currently Facebook, Gmail / Google Workspace, and ChatGPT. They'll light up in your dashboard as they become available.
WiFi Platforms
The bottom of the page lists supported WiFi hardware platforms - UniFi, TP-Link Omada, Cisco Meraki, Cisco WLC (9800/AireOS), Aruba Instant On, Ruckus, MikroTik, and DrayTek - each linking to its setup guide or to support for assisted setups. This is a reference grid; hardware is connected per venue under My Locations.
Plan Requirements
Integrations are available on the Growth plan and above; they are not included on Essentials. The 30-day free trial runs at Growth level, so you can try every integration during the trial. If a card shows "Available on the … plan", upgrading unlocks it. See Plans & Pricing or contact support@captifi.io.
Need Help?
Our support team is happy to help you connect your services: support@captifi.io, or Help & Support in the dashboard sidebar.