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What's New ​

Stay up to date with the latest CaptiFi platform updates and new features.

July 2026 ​

Refreshed email template library ​

All 28 starter email templates have been redesigned from the ground up: modern layouts, venue-matched colour palettes for cafes, restaurants and bars, and send-ready copy with personalisation built in. Every starter now opens in the visual email builder (the legacy editor versions are gone). Find them under Email Marketing, Templates.

Planner WiFi Automations ​

The Planner now runs your WiFi for you. Attach an automation to a calendar event under My Venues → Planner and CaptiFi applies it at the start time and reverts it automatically at the end time, in your venue's timezone: swap to a different splash design (your default comes back afterwards), temporarily rename your guest WiFi (the original name is restored, supported on UniFi and the CaptiFi device), or show a short dismissible message strip on your current splash page. Set a weekly repeat for things like quiz night, get a morning-of confirmation email plus an immediate alert if anything fails, and manage everything from the new Scheduled automations list. See the Planner guide.

Seasonal Splash Templates ​

Create a new splash design from a CaptiFi-made template: Christmas, Halloween, Match Day, Valentine's, or New Year. The template's styling is combined with your venue's logo, background, and name from your default design, so it lands in your library ready to edit, activate, or schedule. See Start from a Seasonal Template.

Splash Design Library ​

Each venue now keeps a small library of named splash designs, so you can prepare pages ahead of time (a quiz night page, a Christmas page) and switch between them in one click. Duplicate your current design to create a variation, rename designs, and activate whichever one you need: the live page swaps immediately, and guests see it the next time they connect. Mark one design as your venue's default, and delete the ones you no longer use (the active and default designs are protected). Standard plans hold 5 designs per venue, Pro holds 10. See the Splash Page Builder guide.

Venues on API-Key UniFi Connections Now Always Listed ​

Fixed an issue where a venue whose UniFi console is connected with an API key (for example through the Remote Tunnel for consoles behind another router) could be missing from the Locations list in the classic dashboard. These venues now appear in the list, tab counts, and search like any other venue.

Smoother UniFi Go Live on the Remote Tunnel ​

Going live on a tunnel-connected UniFi console now works start to finish from the dashboard. Creating a new guest SSID works on all current UniFi OS consoles (previously it could fail with a controller error), picking an existing network locks in its real broadcast name, and choosing a name your console already broadcasts gates that network instead of failing on a duplicate. If the controller declines a change, the result message now says exactly why, and the network list refreshes automatically after you go live. See the UniFi guide.

Connected Guests: Disconnect Fixed and Clearer Statuses ​

The Disconnect action now genuinely kicks the device off your WiFi at the controller (previously it only changed the label, and the guest stayed online). Statuses are clearer too: guests who simply leave your venue now show a neutral Offline badge, while the red Disconnected badge is reserved for devices actually kicked by you or your staff. See the Connected Guests guide.

Ready-to-Print WiFi QR Posters ​

The QR Generator now produces a branded A4 poster PDF for each venue: your venue name and logo, a large scan-to-connect QR code, the network name, and step-by-step instructions for guests. Click Download PDF (or Print) on a venue card under My Venues → QR Generator, print it, and put it up in your venue. The on-screen QR preview also now displays as a proper square. See the QR Generator guide.

Connected Guests: Signal and Data Now Update Reliably ​

Fixed an issue where the Connected Guests page could show "Unknown" signal and 0 B data for venues on a UniFi console connected with an API key, flipping between real values and blanks from one refresh to the next. Signal bars and data usage now update dependably, and if a reading is briefly unavailable the page keeps the last known values instead of going blank. The table now also fits your screen without sideways scrolling: row actions moved into a compact three-dot menu, and the MAC and IP columns appear on wide screens (hover over the guest name to see them on smaller ones).

Guest Bandwidth Limits ​

Cap each guest's WiFi speed and set a per-session data allowance so a few heavy users cannot slow everyone else down. Turn on Limit guest bandwidth and set a download and upload limit in Mbps and a data cap in MB under My Locations → Edit site. Enforced on UniFi, CaptiFi plug-and-play devices, and RADIUS systems (Aruba Instant On, Cisco, Ruckus); saved but not yet enforced on Omada, Meraki, and cloud-only UniFi. See the Guest bandwidth limits guide.

Redesigned Monthly PDF Reports ​

The monthly performance report has been rebuilt from the ground up: brand typography throughout, a cover page with headline numbers and a table of contents, and new sections including a per-venue leaderboard, browser breakdown, sign-ups by hour of day, a consent funnel, and month-on-month momentum. Generate and download reports under My Venues → Reports, existing reports can be re-generated to get the new design.

Team Members ​

Invite colleagues to your dashboard with their own logins and role-based permissions — up to 10 seats on every plan, at no extra cost. Manage everything under Account → Team. See the Team Members guide.

Connected Guests (Live) ​

A real-time view of everyone on your WiFi under My Venues → Connected Guests: live signal bars, data usage, and time remaining, refreshing every 60 seconds — plus Block, Extend, and Disconnect actions per guest. See the guide.

Add Venues Yourself (£25/month each) ​

Add a new location any time under My Locations → Add location — every plan includes one venue, and each additional venue is £25/month, prorated and removed automatically when you delete the location.

UniFi Remote Tunnel (Double NAT Support) ​

UniFi consoles behind another router (double NAT, CGNAT) are now fully supported via a secure outbound Remote Tunnel — no port forwarding, no bridge mode, no ISP changes. See the UniFi guide.

Planner ​

Plan marketing around your footfall with the new Planner calendar under My Venues → Planner — a footfall-shaded calendar with your marketing events on top.

Security & Quality of Life ​

Two-factor authentication now supports trusted devices (skip the code for 30 days on browsers you own), a full notifications history page, guest notes and tags, GDPR bulk anonymise/delete on Guest Visits, and per-venue QR downloads from My Locations.

Charge guests for timed WiFi access, paid directly on your splash page with card, Apple Pay or Google Pay. Payments go straight to your own Stripe account.

  • Offer multiple passes, for example 1 hour for £1.00 and 24 hours for £9.99
  • Guests are disconnected automatically when their time runs out
  • Guest name and email are captured from Stripe, no sign-in form needed
  • Track revenue, passes sold and each guest's remaining time from the dashboard
  • Works with CaptiFi devices, UniFi, Omada, Aruba, Cisco, Meraki and Ruckus

See the setup guide to get started.

February 2026 ​

AI Analytics Assistant ​

Ask questions about your guest WiFi data in plain English. The AI assistant analyses your analytics and provides actionable insights.

  • "How many guests visited last month?"
  • "Which day of the week gets the most WiFi logins?"
  • "Compare this month to last month"

Now included on all plans — find it under Help & Support → AI Assistant.

QR Code Generator ​

Generate WiFi QR codes that guests can scan to connect instantly — no manual password entry. Download as print-ready PDF with your venue logo.

Workflow Automation ​

Set up automated email sequences triggered by guest WiFi events:

  • Welcome emails sent after first login
  • Review requests 24 hours after visit
  • Win-back campaigns for guests who haven't returned

January 2026 ​

Revinate Integration ​

Export guest WiFi data directly to Revinate for hospitality CRM and review management. Automatic sync of guest names, emails, and marketing preferences.

SMS Notifications ​

Real-time SMS alerts when guests connect to your WiFi. Perfect for high-value customer notifications.

WiFi Voucher System ​

Control guest WiFi access with voucher codes. Integrates with POS systems to auto-generate codes on receipts.

December 2025 ​

Multi-Venue Dashboard ​

Manage all your venues from a single dashboard. Cross-venue analytics and comparison reports.

Google Reviews Integration ​

Automatically prompt guests to leave Google Reviews after connecting to WiFi. Smart review gating ensures only happy guests are directed to Google.

November 2025 ​

Email Campaign Builder ​

Visual drag-and-drop email editor with pre-built templates. Send targeted campaigns to your WiFi guest database.

Guest Analytics Dashboard ​

Comprehensive analytics: total visits, unique visitors, returning guests, opt-in rates, and daily connection charts.

October 2025 ​

CaptiFi Platform Launch ​

  • Branded splash page builder
  • Guest data collection (name, email, phone, marketing consent)
  • Support for CaptiFi device, UniFi, Aruba, TP-Link, MikroTik, and Ruckus
  • Mailchimp integration
  • QR code WiFi connection
  • Four plans: Essentials, Growth, Multi-Site, Enterprise

Stay Updated

New features are added regularly. Check back here or contact us to request a feature.

CaptiFi — Guest WiFi Marketing Platform

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