Managing Your Subscription

Everything you need to know about managing your CaptiFi subscription.

Accessing Billing

1. Log in to app.captifi.io
2. Go to Settings → Billing

Here you can:

• View your current plan
• See upcoming charges
• Update payment method
• View invoice history
• Change or cancel your plan

Updating Payment Method

1. Go to Settings → Billing
2. Click Update Payment Method
3. Enter new card details
4. Click Save

We accept Visa, Mastercard, and Amex via Stripe.

Viewing Invoices

1. Go to Settings → Billing
2. Click Invoice History
3. Download any invoice as PDF

Adding Extra Access Points

Need more coverage? Each additional access point is +£10/month.

1. Go to Settings → Devices
2. Click Add Device
3. We'll ship a new device to your venue
4. Once plugged in and enrolled, billing updates automatically

Adding Extra Connections

If you're approaching your monthly guest connection limit:

1. Go to Settings → Billing
2. Click Add Capacity
3. Each additional block gives you +2,500 connections/month for +£10/month