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Plans & Pricing
CaptiFi offers four plans to suit venues of all sizes — from a single café to a multi-site hotel chain.
Plan Comparison
| Feature | Essentials | Growth | Multi-Site | Enterprise |
|---|---|---|---|---|
| Monthly price | £49/month | £89/month | £149/month | Custom |
| Venues included | 1 | 1 | Up to 5 | Unlimited |
| Branded splash page | ✅ | ✅ | ✅ | ✅ |
| Guest data collection | ✅ | ✅ | ✅ | ✅ |
| Guest analytics | ✅ | ✅ | ✅ | ✅ |
| QR code generator | ✅ | ✅ | ✅ | ✅ |
| Email campaigns | — | ✅ | ✅ | ✅ |
| Google Reviews integration | — | ✅ | ✅ | ✅ |
| Mailchimp integration | — | ✅ | ✅ | ✅ |
| Revinate integration | — | ✅ | ✅ | ✅ |
| Workflow automation | — | ✅ | ✅ | ✅ |
| AI Analytics Assistant | — | — | ✅ | ✅ |
| Multi-venue dashboard | — | — | ✅ | ✅ |
| Paid WiFi / vouchers | — | — | ✅ | ✅ |
| Dedicated account manager | — | — | — | ✅ |
| Custom integrations | — | — | — | ✅ |
| SLA & priority support | — | — | — | ✅ |
Essentials — £49/month
Perfect for single-venue businesses getting started with guest WiFi marketing.
Includes:
- Branded splash page with your logo and colours
- Guest data collection (name, email, phone, marketing consent)
- Guest analytics dashboard
- QR code generator for easy WiFi access
- Standard email support
Best for: Cafés, salons, small shops, single-location businesses.
Growth — £89/month
Everything in Essentials, plus marketing tools to grow your business.
Additional features:
- Email campaign builder with templates
- Google Reviews integration — automatically collect reviews
- Mailchimp & Revinate integrations
- Workflow automation (welcome emails, review requests, follow-ups)
- SMS notifications
- Priority email support
Best for: Restaurants, bars, hotels, gyms, and venues ready to use WiFi data for marketing.
Multi-Site — £149/month
Everything in Growth, plus multi-venue management for up to 5 locations.
Additional features:
- Manage up to 5 venues from one dashboard
- Cross-venue analytics and comparison
- AI Analytics Assistant for data insights
- WiFi voucher system with POS integration
- Paid WiFi access option
- Phone support
Best for: Hotel groups, restaurant chains, franchise operators, managed service providers.
Enterprise — Custom Pricing
For large organisations with 5+ venues or specific requirements.
Additional features:
- Unlimited venues
- Dedicated account manager
- Custom integrations and API access
- Service Level Agreement (SLA)
- Priority support with guaranteed response times
- Custom onboarding and training
- White-label options available
Best for: Large hotel chains, airports, shopping centres, enterprise WiFi providers.
Contact us for Enterprise pricing →
Hardware
All plans include a CaptiFi plug-and-play device:
| Item | Cost | Details |
|---|---|---|
| CaptiFi device | £60 refundable deposit | Returned when you cancel and send back the device |
| Shipping | Free (UK mainland) | Dispatched within 1-2 business days |
No long-term contract
All plans are monthly with no minimum commitment. Cancel anytime — your £60 hardware deposit is refunded when you return the device.
Changing Your Plan
You can upgrade or downgrade at any time:
- Go to Dashboard → Settings → Billing
- Click Manage Subscription
- Choose your new plan
- Upgrading — Takes effect immediately. You'll be charged the prorated difference for the remaining billing period.
- Downgrading — Takes effect at the end of your current billing period. You'll keep access to higher-tier features until then.
Free Trial
New customers get a 14-day free trial on the Growth plan — no credit card required. You'll have access to all Growth features during the trial period.
At the end of the trial:
- Subscribe — Choose any plan to continue
- Do nothing — Your account pauses (data is retained for 90 days)
Need Help Choosing?
Not sure which plan is right for you? Contact our team for a free consultation — we'll recommend the best plan based on your venue type and goals.