AI Assistant

The CaptiFi Assistant lets you ask questions about your venues and guest data in plain English — no digging through charts required.

Where to Find It

1. Log in to my.captifi.io
2. Go to Help & Support → AI Assistant in the sidebar

What You Can Ask

The assistant only sees your own CaptiFi venues and guest data. Try questions like:

• "How many guests visited last month?"
• "Which day of the week gets the most WiFi logins?"
• "Compare this month to last month"
• "What's my marketing opt-in rate?"
• "How do I set up Google Reviews?"

It's equally useful for navigating the dashboard — ask where a setting lives and it will point you to the right page.

Using the Chat

• Type your question in the composer and press Enter
• New conversation (top right) starts a fresh thread
• Download transcript saves the conversation for your records

Tips for Better Answers

1. Be specific — "How many new guests did the High Street venue get in June?" beats "how's business?"
2. One question at a time — short, focused questions get the best results
3. Follow up — the assistant remembers the conversation, so you can drill in ("and the month before?")

Troubleshooting

Issue	Solution
"The assistant is not available"	The assistant may be disabled for your account — contact support
Answers seem off	Rephrase with more detail (venue name, date range); check the same numbers on the Analytics page
Page won't load	Refresh, and check no browser extensions are blocking the dashboard

Related Features

• Guest Analytics — the data the assistant draws from
• Help & Support — human help when you need it