QR Code Generator

Create scannable QR codes that help guests connect to your WiFi instantly, no hunting for the network or typing anything.

Where to Find It

1. Log in to my.captifi.io
2. Go to My Venues → QR Generator

You'll see a card for each of your venues with its scan-to-connect QR code ready to go.

Using It

Each venue card offers three options:

• Download PDF: a ready-to-print A4 poster with your venue name and logo, a large QR code, the WiFi network name, and step-by-step connect instructions. This is the one to print and put up in your restaurant, cafe, or hotel.
• Print: opens the same poster PDF in a new tab, ready to print from your browser.
• Download as PNG: a plain high-resolution QR image for menus, table tents, receipts, or your designer.

The QR code encodes your venue's WiFi network, so a guest who scans it joins your guest network and lands on your branded splash page.

Venue has no QR code?

If a card says the network name isn't set, click Open venue settings, set the WiFi network name for that venue under My Locations → Edit site, then come back.

Where to Display QR Codes

Location	Best For
Wall signage (A4 poster)	Near entrances, waiting areas, tills
Table tents	Restaurants, cafes, bars
Reception desk	Hotels, salons, offices
Menus	Print the PNG directly on physical menus
Receipts	Include on till receipts
Room information cards	Hotels, B&Bs, holiday lets

How It Works for Guests

1. Guest opens their phone camera and points it at the QR code
2. They tap the notification that appears
3. Their phone joins your guest WiFi and your branded splash page loads
4. They enter their details and connect

No app download required. Built-in cameras on iPhone (iOS 11+) and Android (8+) read WiFi QR codes natively.

Best Practices

1. Use the A4 poster for signage: it already includes scan instructions and your network name at a size that scans from arm's length
2. Print large enough: for PNG placements, at least 5cm x 5cm
3. High contrast: black on white works best; avoid busy backgrounds
4. Add clear instructions to PNG placements: a line like "Scan to connect to free WiFi" next to the code (the PDF poster includes this already)
5. Test before mass printing: scan with a couple of different phones
6. Laminate for durability: table tents and signage last longer
7. Regenerate after changes: if you rename your WiFi network, download a fresh poster
8. Every table, not just the door: the more codes, the more connections

Multi-Venue Support

Each venue gets its own QR code connecting guests to that venue's network and splash page. Download them all from the same page. You can also grab a venue's QR code directly from its card on My Locations (Download QR).

Troubleshooting

Issue	Solution
QR code not scanning	Ensure the print is clear and at least 5cm wide; check for glare or damage
Wrong network after scanning	You've renamed your WiFi, download a fresh poster
Splash page not appearing after joining	Check the venue's device is Online under WiFi Access Points
Card says network name not set	Set the WiFi network name under My Locations → Edit site
Print button blocked by the browser	Allow pop-ups for my.captifi.io, or use Download PDF and print the file