QR Code Generator

Create scannable QR codes that help guests connect to your WiFi network instantly.

Overview

The QR Generator creates WiFi QR codes that guests can scan with their phone camera to connect directly to your network — no manual password entry needed. The QR code opens your branded splash page where guests enter their details.

Accessing the QR Generator

1. Log in to app.captifi.io
2. Go to My Venues → QR Generator

Creating a QR Code

Step 1: Select Your Venue

Choose which venue/site to generate a QR code for from the dropdown. If you only have one venue, it's selected automatically.

Step 2: Check the WiFi Network Name (SSID)

The SSID (WiFi network name) is automatically pulled from your access point configuration. You'll see it displayed below the venue selector.

TIP

If your venue uses a UniFi controller, the SSID is synced automatically. For other setups, contact support if the SSID shown is incorrect.

Step 3: Generate

Click Generate QR Code and your QR code will appear instantly.

Step 4: Download or Print

You have two options:

• Download as PDF — Creates a print-ready A4 page with your QR code, venue logo, and WiFi network name
• Print — Opens the browser print dialog for quick printing

What's Included in the QR Code

The generated QR code contains your WiFi network details in a standard format that all modern smartphones can read:

Element	Description
Network name	Your venue's SSID
Network type	Open network (CaptiFi uses a captive portal for authentication)

What the PDF Includes

When you download the PDF, it contains:

1. Your venue logo — pulled from your splash page settings
2. QR code — large, high-quality, scannable from a distance
3. WiFi network name — displayed below the QR code
4. Instructions — "Scan to connect to WiFi"

Where to Display QR Codes

Place QR codes where guests will see them:

Location	Best For
Table tents	Restaurants, cafés, bars
Reception desk	Hotels, salons, offices
Wall signage	Near entrances, waiting areas
Menus	Print directly on physical menus
Business cards	Staff can hand out
Receipts	Include on till receipts
Room information cards	Hotels, B&Bs, Airbnbs

How It Works for Guests

1. Guest opens their phone camera
2. Points at the QR code
3. Taps the notification that appears
4. Your branded CaptiFi splash page loads
5. Guest enters their details and connects

No app download required. Works with:

• iPhone — iOS 11+ built-in camera
• Android — Android 8+ built-in camera
• Older phones — Any free QR scanner app

Best Practices

1. Print large enough — At least 5cm × 5cm for easy scanning from arm's length
2. High contrast — The default black on white works best. Avoid coloured backgrounds
3. Add clear instructions — "Scan to connect to free WiFi" next to the code
4. Test before mass printing — Scan with multiple phones to ensure it works
5. Laminate for durability — Table tents and signage last longer when laminated
6. Replace after changes — If you change your WiFi network name, regenerate the QR codes
7. Multiple locations — Place QR codes at every table, not just the entrance

Multi-Venue Support

If you manage multiple venues, select each venue from the dropdown to generate a unique QR code for each location. Each QR code connects guests to that specific venue's WiFi network and splash page.

Troubleshooting

Issue	Solution
QR code not scanning	Ensure the print is clear and at least 5cm wide. Check for glare or damage
Wrong network after scanning	Regenerate the QR code — your SSID may have changed
Splash page not appearing	Check your access point is online in the Access Points page
Logo not showing on PDF	Upload a logo in your Splash Page settings first
SSID showing as blank	Your access point may need reconnecting — check Troubleshooting